Browse F.A.Q. Topics
- Camper Collections & Returns3
- Campers & Equipment5
- Camping in Ireland3
- Drivers, Licences & Insurance10
- European Travel1
- Parking & Storage2
- Pets Policy1
- Wicklow Accommodation2
Camper Collections & Returns
What are the collections and return days and times?Campers may be collected 5 days a week Monday to Friday only with the following exceptions:
> Over bank holiday weekends strictly no camper collections on a Saturday, Sunday or bank holiday Monday.
> *Camper collections on a non-bank holiday Saturday may be arranged for a surcharge of €50.
> No camper collections on public holidays.
> Campers may be returned 7 days a week including bank holidays and public holidays.
*Subject to Lazy Days availability.
Our rental day rotates on a 24 hour basis from the time of collection. Collections and returns are by appointment between 09:00 – 18:00 with the exception of Fridays. During the high season only camper collections on Fridays are strictly between 14:00 - 18:00 and campers returning on a Friday during the high season must be returned no later that 10:00 to facilitate the next rental.
During the darker winter months, November - February, we strongly encourage camper collections before 16:30 so that vehicle familiarisation can take place during daylight hours.
At least 24 hours notice is required to change your allocated collection time. Please understand that all camper collections are in a carefully coordinated queue so last minute changes can have a domino effect.
If you wish to extend your return on the final day then for the first 2 hours please add insurance charges of €30 for the first driver plus €10 for any additional drivers. Between 2 – 6 hours a ½ days rental plus additional driver fees will apply. Over 6 hours a full rental day plus additional driver fees will apply. Extensions on a Friday may not be possible during the high season. No refund is given for an early return of the vehicle for any reason.
Please consider that the next customer may be collecting the vehicle within hours of your return time. If the vehicle is returned late (i.e. outside the times agreed), Lazy Days reserves the right to charge late penalty fees together with any additional costs incurred by Lazy Days (e.g. compensation to the next hirer.)
Please allow at least 30 minutes for the collection and return of all campers.
Can you deliver my camper to a location that is more convenient for me?
- We can deliver campers very locally to Wicklow town only.
- If you are arriving by train or bus we can deliver your camper to you at the bus stop or train station in Wicklow.
- If you are staying locally we can deliver your camper to you at your B&B or hotel.
- We are not in a position to facilitate offsite camper collections or returns outside of Wicklow town.
- An option often taken for Wedding Hire is to elect a member of your wedding party to look after the collection and return of the vehicle. To add a driver to the insurance policy for the 3 day wedding hire package is €30.
Where do we collect our camper?The collection and return of all vehicles is from our base in Wicklow. We are located 10 minutes south of Wicklow Town or 35 mins south on the N11/M11 from the M50 Dublin ring road. Please see our Contacts page to see our location on google mapss. Alternatively please see the How to Find Us page for full details on how to connect with us by Car or Public Transport.
Campers & Equipment
Are the campers econnomical to drive?Our modern touring T5 campers are very economical to drive. Of course fuel economy also depends on how you drive! Our T5 campers should give you 45+ MPG. According to the AA website the avg. cost of Diesel is €1.21 / litre [Dec 2016]. There are 3.78541 litres in a gallon. So that's approx €4.58 / gallon / 45 miles / 70 km!
What equipment is included with my hire?Lazy Days campers come fully equipped for camping. We like to think that we have thought of everything you should need for your trip. We are seasoned campers and stockpilers of all things camping, so if there is something else that you would like us to add to your rental please just ask. If we don’t have it we are happy to try and source it for you! Please read our What's Included page for the full list of Camping Equipment & Hireable Extras. Alternatively you can download the full list of camper contents here: Download Camper Inventory
How many passengers can the campers transport?Our modern T5 VW Touring Campers have the following capacity including the driver: Tonka: 4 Seater but can only Sleep 2 in one double bed; Green: 5 Seater but can only Sleep 2 in one double bed; Big Blue: 4 Seater, Sleeps 4 in two double beds; Jaws: 5 Seater, can Sleep 4 or 2 Adults and 3 small Children in two double beds; Dakar: 4 Seater, Sleeps 4 in two double beds; Snow: 4 Seater, Sleeps 4 in two double beds.
Do you have any automatic campers?No, all of our vehicles have manual gearboxes. We don't have any automatics in the fleet.
Is there a power source in the campers?
- All of our campers have one or two 12v leisure batteries which power the interior lights, radio, fridge and 12v socket/cigarette lighter.
- We can supply an adapter for the 12v socket which enables you to charge a small 240v device like a phone, camera or laptop. This 12v socket is not suitable for hair-dryers or heaters or anything with a large draw of power. Don’t forget you are converting 12v to 240v!
- In addition to the 12v leisure battery system all campers have 240v electric hook up. In campsites you can plug in via electric hook up to get a full 240v supply. The campers can be switched from 12v to 240v so you can use all of the 12v electrics when wild camping and 240v when plugged in at a campsite. The advantage of 240v electric hook up is that you have a full 240v socket to power any device required.
- The 12v leisure battery charges when you drive, so as long as you are doing a bit of driving you should have enough juice in the battery to power your electrics.
- In all of our campers if you are planning on wild camping without a lot of driving we advise turning off the fridges overnight to conserve the 12v battery.
Camping in Ireland
Which Campsite is closest to Lazy Days?Our closest and one of our favorite campsites is Wolohans Silver Strand Caravan & Camping Site. Less than 5 minutes from our base Wolohan's is run by the lovely John Wolohan who loves to welcome our campers and customers. Wolohans is a very special campsite. We love it because it is an unspoiled, clean and beautifully maintained green field site with exclusive access to Silver Strand beach. Visitors at the campsite can enjoy spectacular sunrises in the morning. It's proximity to Lazy Days makes it the perfect place to start your hire and get acquainted with your vehicle. It is also ideal for your last night to be close to home and avoid any rushed driving to make it back to base before 10:30. John also has an extremely well stocked Camping shop onsite.
Does Ireland have good Campsites?Ireland boasts a great network of campsites. You camper will come equipped with both the Camping Ireland & The Green Guide Campsite books. You can also find these resources online at Camping Ireland and The Green Guide. We are happy to recommend our favourite campsites and camping spots. Just drop Sue an email email@example.com with the part of the country you plan to visit and she will send you some great suggestions!
Is it possible to Wild Camp in Ireland?Ireland is still pretty free and easy and wild camping is acceptable. Overnight camping is not permitted at most popular tourist attractions but if you move a few miles down the road you will surely find a beautiful location to stop and camp.
Drivers, Licences & Insurance
Can we pay a CDW or reduce the insurance excess?Our insurance policy does not allow for a reduction of the excess or a CDW. It may be possible to arrange independent Excess Insurance. Alternatively your credit card company may offer travel insurance that would cover the insurance excess. Please read our Terms & Conditions for more details of the rental agreement, insurance excess and security deposit requirements.
When should I confirm driver details?All drivers must be confirmed no later than 6 weeks in advance of hire. If your booking is made within 6 weeks of hire then all driver details must be furnished at the time of booking.
What supporting documents are required?All supporting documents are required 6 weeks in advance of hire or immediately if booking is made within 6 weeks of hire. Documents can be scanned & emailed, photocopied & posted, or photographed with a smart phone / tablet & emailed. Documents must be legible. Each driver must provide the following documents:
- Copy of Drivers Licence – front & back (for *UK licences both the plastic card and paper counterpart are required).
- Copy of a recently dated Statement OR Utility Bill for confirmation of address.
- If the address on your licence does not match your current residential address then a second recently dated Statement OR Utility Bill is also required for confirmation of address.
- Copy of Passport or a Copy of National Identity Card. This is required in addition to your licence and confirmation of address document.
How many drivers can we have?A maximum of 3 drivers can be added to any vehicle hire. Lazy Days vehicles may only be driven by drivers who have been disclosed, named and agreed by Lazy Days during the booking process.
Can we insure a driver for just one day?Unfortunately not. Our insurance system very strictly only allows the addition of drivers for the full duration of hire. It is not possible to add a driver for a subset of time or days. If your hire period is 5 days then additional drivers are charged at 5 x the Additional Driver Fee which is €10/day.
Can I use or transfer my own insurance?The Lazy Days rental agreement comprises fully comprehensive self-drive hire insurance. Lazy Days cannot accept the use of any other insurance cover for our vehicles. It is not possible to transfer or use your own car insurance even if you have a motor trader policy. Lazy Days vehicles may only be driven by the hirer and/or additional drivers who have been disclosed, named and agreed by Lazy Days during the booking process.
Do you accept all drivers licences?Licences from the following EU countries must be held for a minimum of 2 years:
Ireland, UK, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain & Sweden.
Licences from the following EEA & Recognised Exchange countries must be held for a minimum of 5 years:
Iceland, Liechtenstein, Norway, Switzerland, Gibraltar, Japan, New Zealand, South Africa RSA, South Korea RSK, Taiwan, Australia (Capital Territory, Northern Territory, South Australia, Victoria, New South Wales, Queensland, Tasmania, Western Australia).
Licences from the following countries must be held for a minimum of 8 years:
If your country is not listed above then unfortunately we cannot accept you as a driver. Please note that International Drivers Licences are not accepted.
Do you accept International Drivers Licences?We do not accept International Drivers Licences. We ask that you present a valid national driving licence issued in your country of permanent residence.
Do I need a special licence to drive a camper?A normal drivers licence is all that is required to drive a campervan.
What are the driver requirements?All drivers must between the age of 25 – 70.
European drivers must have a full licence for a minimum of 2 years. EEA Licences must be held for a minimum of 5 years. US & Canadian licences must be held for a minimum of 8 years. No novice drivers please.
Any penalty points, driving convictions or accidents must be disclosed at the time of booking. Dates and descriptions or codes for all convictions must be provided.
Can we travel to the UK or Europe?Lazy Days campers are covered for travel within the 32 counties of Ireland and Northern Ireland only. They cannot be taken across the water to the UK or Europe under any circumstance.
Parking & Storage
Can we store our luggage at Lazy Days?Storage is limited within the campers so we advise that you travel light with soft luggage. If you have large suitcases or luggage we are happy to store them for you whilst you travel.
Can we park our car at Lazy Days?The parking of one car per rental will be provided by Lazy Days. Parking is entirely at the hirer’s own risk.
How can I pay you by Credit Card?There are two options: 1) You can call Sue on + 353 87 2885771 and give your details over the phone. 2) You can use your Credit Card to pay via Pay Pal. Please request a PayPal invoice from Sue | +353872885771 | firstname.lastname@example.org. Please note that it is possible to make a Credit Car payment via Pay Pal without creating a Pay Pal account. In the Pay Pal invoice you receive from us by email simply click the “Pay Now” button to open the invoice in your web browser. Click “Continue” and then under “Choose a way to pay”, select the: “> Don't have a Pay Pal account?” option and then enter your credit card details without creating a Pay Pa account.
What is the payment schedule?The rental payment is paid in two instalments: 1) A *€300 booking deposit is payable at the time of booking in order to secure your chosen vehicle and dates, and 2) any balance payment is payable 6 weeks in advance of hire. *If the total cost of hire is less than €400 then the total cost of hire will be required as a Booking Deposit. In addition to the rental payment there is also a €1000 security deposit required per vehicle. The security deposit can be paid by credit card or in cash on collection. If using another payment method the security is payable no later than 1 week in advance of your rental. The security deposit is fully refunded upon safe return of the vehicle(s) to Lazy Days. Please read our Terms & Conditions for details of the rental agreement, insurance excess, deposits and refunds.
What payment methods do you accept?We accept Credit Card payments by phone or via Pay Pal. Pay Pal payments can be sent to email@example.com. Alternatively please request a PayPal invoice from Sue | +353872885771 | firstname.lastname@example.org. We can also accept payment by cash, postal order, bank draft, lodgement or bank transfer. Please note that postal orders, bank drafts and bank transfers can be accepted no later that 1 week in advance of hire to allow the payment to clear. If you wish to pay by bank transfer or lodgement please request Lazy Days banking details from Sue | +353872885771 | email@example.com.
Can we bring our pet?We have a no pets policy in our campers.
Is there a campsite close to Wicklow?One of our favorite campsites Wolohan's Silver Strand Caravan & Camping Site is just 5 minutes outside Wicklow town and less than 5 minutes from our base. Its proximity to Lazy Days makes it the perfect place to start your hire and get acquainted with your vehicle. It is also ideal for your last night to be close to home and avoid any rushed driving to make it back to base.
Where can we stay overnight in Wicklow?If you are travelling to Wicklow the night before you collect your camper we can recommend the following accommodation:
Halpin’s Townhouse Bed and Breakfast: http://www.halpinstownhouse.com/ - Phone: Trish on +353 (0)85 1795461 or email firstname.lastname@example.org
Bridge Tavern: http://www.bridgetavern.ie/
Grand Hotel: http://www.grandhotel.ie/
Glen na Smole B&B: http://www.bnbwicklow.com/
We can deliver your camper to you at any of these locations.